Rocky Mountain Power is warning its customers and the public of a phone scam targeting its customers with criminals posing as utility customer service agents trying to get money and to steal personal information.
The fraud is occurring nationwide, but recent days have seen an upsurge in Rocky Mountain Power’s service area. The thieves are using sophisticated deceptive tactics that make it appear to Caller ID systems that the scam call is coming from the utility even when it is not. If customers receive such a call, hang up and call the company at 1-888-221-7070 to verify the call’s origins.
Rocky Mountain Power call center agents can be reached any time, day or night, toll free at 1-888-221-7070. That is the only number to call for any customer service need or if you suspect a call may not actually be from Rocky Mountain Power.